Certifications & Compliance
Seemore Data has achieved SOC 2 Type II certification, confirming our commitment to high standards for security, availability, and confidentiality. This certification reflects an in-depth, independently audited process over an extended period. Audit reports are available upon request for qualified customers.
Penetration Testing
We conduct regular third-party penetration testing to proactively identify and remediate vulnerabilities. These tests are performed annually, and all findings are triaged, prioritized, and resolved through our structured internal risk management program. Reports from these assessments are available upon request.
Infrastructure & Regional Hosting
Seemore Data is hosted on a secure cloud infrastructure via AWS, with services deployed in the EU Central region. This setup ensures compliance with regional data requirements while maintaining high performance and reliability.
Data Access Model
We operate under a strict zero data ingress model. Seemore Data does not access, ingest, or store raw customer data. Our connection to your Snowflake instance is limited to read-only access to metadata, including query history, warehouse usage, and table-level statistics. This metadata allows us to provide value in areas such as:
- Query performance optimization
- Cost allocation and warehouse right-sizing
- Data pipeline lineage and usage visibility
- Cross-tool usage analytics (e.g., dbt, Fivetran, BI tools)
At no point do we access raw table contents, PII, or any proprietary business data. Access is governed by least-privilege principles and can be scoped to meet your organization’s governance requirements. For further clarity, customers are encouraged to consult the official Snowflake Documentation.
Authentication & Access Control
Seemore Data supports enterprise-grade identity and access management, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
- SSO Integration: We support integrations with leading identity providers (such as Okta and Google Auth), enabling secure authentication via your existing systems.
- MFA Enforcement: MFA is required for administrative accounts, and our platform honors MFA configurations managed through your chosen identity provider.
We’re happy to work with your IT or security teams to tailor authentication workflows in alignment with your organizational policies.
Vulnerability Management & Responsible Disclosure
We maintain a transparent and well-defined process for vulnerability reporting:
- A dedicated channel (security@seemoredata.io) is available for researchers, partners, or customers to report potential issues.
- Reports are acknowledged within five business days, with ongoing updates provided throughout the resolution process.
- Each submission is reviewed for severity, reproducibility, and impact, with critical issues addressed on expedited timelines.
- While we do not currently operate a formal bug bounty program, we value and recognize the contributions of responsible security researchers.
- For vulnerabilities with potential customer impact, we issue timely notifications, recommended mitigations, and post-incident documentation as applicable.
Policy & Change Management
Seemore Data enforces a comprehensive policy and change control framework:
- Centralized Policy Repository: All internal policies (including security, access, SDLC, incident response, and data privacy) are managed in a version-controlled system to ensure consistency and auditability.
- Formal Review Cadence: Policies are reviewed annually, with changes tracked, approved, and logged by designated owners.
- Change Management: All infrastructure and application changes follow a structured process involving risk assessments, sandbox testing, scheduled deployment windows, and rollback plans.
- Emergency Changes: High-priority patches (e.g., zero-day vulnerabilities) follow an expedited path, subject to post-deployment review for traceability.
- Customer Communication: Any material updates that impact customers—such as changes in data access or integration behavior—are communicated via release notes, bulletins, or direct account briefings.
Our framework not only meets but often exceeds SOC 2 requirements by embedding continuous improvement and audit readiness into our operational DNA.
Monitoring & Incident Response
Seemore Data’s platform is continuously monitored through automated tooling and alerting. Our operations team is equipped with 24/7 observability and documented incident response playbooks to detect, triage, and resolve potential security events swiftly and effectively.
